Frequently Asked Questions

Answers about booking, rescheduling, prices, equipment and opening hours of our photo and video studio in Berlin-Reinickendorf — quick and transparent.

General

Everything you need to know about our studio at a glance.

5 questions

All lighting and audio equipment, backgrounds, WiFi, coffee & tea, changing room with mirror, steamer, hair dryer and on-site support from our team. Please bring your own cameras and lenses.
Flottenstr. 50–53, 13407 Berlin. Bus 122 to Kopenhagener Str./Flottenstr. (3 min), S1/S85 Wilhelmsruh (10 min), U8 Residenzstraße (10 min), S25 Alt-Reinickendorf (13 min). Free street parking on Flottenstr. near the studio. Ground floor — no stairs.
Yes. The studio is on the ground floor — no stairs. Entrances and rooms are wide enough for wheelchair access.
Monday to Sunday, 9:00 AM–11:00 PM. Evening bookings (from 8:00 PM) are available in all rooms.
Yes, our team greets you in person, gives you an equipment introduction and stays on-site during your session.

Booking & Pricing

How to book, pay, cancel and plan your session.

14 questions

1 hour (50 minutes shooting + 10 minutes checkout). Most Berlin studios require a 4–8 hour minimum.
Yes — up to 48 hours before your booking you can move it to a different slot, once, free of charge. After that the full booking amount is charged.
Main Room: maximum 6 people including photographer. From the 7th person, an extra €10 per person is charged. Podcast Room: maximum 4 people on camera.
Credit card, PayPal, Apple Pay, Google Pay and bank transfer. Cash payment is not possible. Payment is made during online booking.
Yes, as long as the room is available after your session. Just ask our team — we'll check availability right away.
Yes, we recommend booking at least 2–3 days ahead. Short-notice bookings are possible on the same day depending on availability.
Yes, we offer free studio tours by appointment. Just reach out via WhatsApp or email.
Your booked time includes setup and teardown. If you need extra preparation time, simply book an additional hour.
Yes, you can book our spaces for workshops, presentations or small private events. Contact us for custom requests.
Yes, automatic volume discounts apply from 5 hours (10%) and from 9 hours (15%). For tailored arrangements on recurring bookings, get in touch.
Yes, you automatically receive an invoice with VAT after every booking via email.
Your booked time starts at the scheduled slot regardless of your arrival. Please plan enough travel time.
This is possible by arrangement, as long as there is no other booking the next day. Please contact us in advance.
Please arrive no earlier than 5 minutes before your booked start time. Our team will let you in at your scheduled slot — your reserved time starts on the dot, and we can't admit you earlier since the studio may still be in use.

Studio & Equipment

About our spaces, features and what to expect on-site.

12 questions

4 × 4 × 5 meters (Corner Infinity Cove). Professional ceiling grid (120 kg load capacity) for overhead lighting setups.
6 paper backgrounds: Red, Green, Black, Purple, Blue, Yellow. Width 2.70 m. Fresh paper for every client.
Yes, the Main Room has 5 large windows (east side). In winter until approx. 12:00, in summer until approx. 13:00. Full blackout is possible at any time.
A fog machine is available as an add-on for €10/h. Please allow 30 minutes for cleanup. Confetti and similar materials only by prior arrangement.
Yes, food and drinks are welcome — water, coffee & tea are included. Please don't eat on the cyclorama, paper backgrounds, or near equipment. The renter is responsible for any soiling or damage, and cleaning fees may apply.
Yes, fast WiFi is included in all rooms. Ideal for tethering, file uploads and live streaming.
Yes, but please let us know in advance so we can prepare. On arrival, please clean your pet's paws before entering shooting areas, and bring protective coverings for floors and backgrounds. The owner is responsible for any mess or damage.
The Main Room has heating and blackout options. In summer, the high ceiling (5.5 m) keeps temperatures comfortable. A fan is also available.
The Main Room has a ceiling height of approx. 5.5 meters with a professional ceiling grid (120 kg load capacity). The Podcast Room has a ceiling height of approx. 3.2 meters.
Yes, children are welcome. A legal guardian must be present for minors, and the renter is fully responsible for the safety, behavior, and supervision of any children on set — especially around equipment.
Yes, the Podcast Room is specifically equipped for audio recording (4× Rode PodMic + RODECaster Pro 2). The Main Room also works for voiceover and interviews with windows closed.
No — alcohol isn't permitted in the studio. If the rules are broken and the studio is soiled or damaged, the renter is liable for cleaning and repair costs.

Equipment

What gear is available and what to bring yourself.

4 questions

No. The Podcast Room has 4× Rode PodMic with stands and cables set up and ready to go. The RODECaster Pro 2 is also included.
Yes, you can bring your own cameras, lenses, props and other equipment at any time. All our studio equipment is also available to you.
Paper backgrounds and lighting attachments are only changed by our studio administrator — please don't adjust them yourself. If anything breaks or behaves oddly, tell the administrator immediately. The renter is liable for damage caused by improper use, charged at market value or per our published fees. Normal wear and tear and technical defects are on us.
Yes, a USB-C tethering cable and laptop stand are included. You're welcome to bring your own setup as well.

Still have questions?

Our team is happy to help — reach out anytime.

Ready to book your room?

All equipment included. Our team on-site for setup, briefing and questions. Daily 9 AM – 11 PM.

Trusted by 900+ creators 1 free reschedule up to 48h before